Unit was dropped or took a hard impact

Try immediatelyEstimated time: Check firstUpdated: 2026-06-03

After a drop, do a quick inspection before scanning anything important.

  1. Visual inspection. Check the case, screen, probe, and cables for cracks, bends, or disconnections.
  2. Reseat all connections firmly. Parts B and C — both ends.
  3. Recalibrate and run a test scan. If results look normal, the unit is likely fine.